Hero-CraftHero-Craft

Privacy Policy

Last updated:July 2025
  • We collect only what we need to run the waitlist, process partnership/investor inquiries, secure the site, and improve our services.
  • We never ask for game account passwords. We rely on official/public APIs and the data you choose to share.
  • You can unsubscribe from emails at any time and request access, correction, or deletion of your data.
  • We do not “sell” or “share” personal information as defined by the CCPA/CPRA.

1) Who we are

This website and the waitlist for the Forgeon device are operated by Hero-Craft (“Hero-Craft”, “we”, “us”, “our”). If you have questions about this Policy or how your information is handled, contact us at hello@hero-craft.com.

2) Scope

This Policy explains how we process personal data when you browse our websites, join the waitlist, submit partnership or investor inquiries, receive product updates, or otherwise interact with us. It also summarizes your privacy rights. Our use of cookies and similar technologies is described in our Cookie Policy.

3) What we collect

Information you provide

  • Waitlist data: name, email, country, your game interests (selected titles), optional notes.
  • Partnership / Investor inquiries: name, email, country, company/organization, role/title, website or social links, message, and the selections you make in the inquiry form (e.g., partnership type or investor profile).
  • Communications: content of messages you send us and related metadata (date/time, channel).

Information collected automatically

  • Technical data: IP address, device and browser type, operating system, referring/exit pages, timestamps, and basic diagnostics for security and abuse prevention.
  • Captcha/anti-abuse: when enabled, our provider (e.g., Cloudflare Turnstile) may process limited data to verify that a form is submitted by a human.
  • Cookies / local storage: see our Cookie Policy. We may store your name/email locally on your device to prefill forms.

We do not intentionally collect sensitive categories of data. Please avoid including confidential or sensitive information in free-text fields.

4) Why we use your information

We process personal data for the purposes below. If you are in the EEA/UK, our legal bases under GDPR/UK-GDPR are indicated in parentheses.

  • Waitlist management — registering your interest, sending double-opt-in confirmations, product updates, and early-access invitations (consent; legitimate interests to inform interested users).
  • Partnership / investor relations — reviewing inquiries and responding (legitimate interests; steps prior to a contract).
  • Security — protecting our services, rate limiting, detecting and preventing abuse (legitimate interests; legal obligation where applicable).
  • Service improvement — metrics/quality checks to improve features and communication relevance (legitimate interests).
  • Legal compliance — record keeping, enforcing terms, handling requests from authorities (legal obligation; legitimate interests).

5) Marketing and communications

Waitlist emails use a double opt-in flow. Every message includes an unsubscribe link. You can also contact us at hello@hero-craft.com to opt out.

6) Retention

  • Waitlist: until you unsubscribe or for up to 24 months of inactivity, whichever occurs first.
  • Partnership / investor inquiries: generally up to 36 months after the last relevant interaction unless a longer period is required by law or necessary for legitimate business purposes (e.g., contract discussions).
  • Security logs: typically 30–90 days, unless needed to investigate an incident.
  • Cookies/local storage: per our Cookie Policy or until you delete them.

7) How we share information

We do not sell your personal information. We may share limited data with:

  • Service providers (processors) such as hosting, email delivery, form processing, database, analytics, and captcha providers — strictly to operate our services under appropriate contractual safeguards.
  • Professional advisers (legal, accounting) under confidentiality.
  • Legal / safety when required by law or to protect rights, safety, and security.
  • Business transfers related to merger, acquisition, or asset sale — your data may be transferred as part of the transaction with notice where required.
  • Aggregated / de-identified data that does not identify you may be used or shared for insights and product decisions.

8) International transfers

Our service providers may be located outside your country, including outside the EEA/UK. Where required, we use appropriate safeguards such as the EU/UK Standard Contractual Clauses and additional measures to protect your data.

9) Security

We use reasonable technical and organizational measures designed to protect personal data, including encrypted transport (HTTPS), access controls, and regular reviews. No system is perfectly secure, but we strive to safeguard your information.

10) Your rights

EEA/UK residents

You have the right to request access, correction, erasure, restriction, and portability, and to object to processing based on legitimate interests. Where processing relies on consent, you may withdraw it at any time. You also have the right to lodge a complaint with your local supervisory authority.

California & certain U.S. states (CCPA/CPRA, etc.)

  • Categories collected (last 12 months): identifiers (name, email), internet/technical activity (IP, device data), and professional/ role information you provide in forms.
  • Business purposes: as described in Sections 4–7 (service delivery, security, communications, improvement).
  • Sale/Share: we do not sell or share personal information as defined by CPRA.
  • Your rights: know, access, delete, correct, and non-discrimination. To exercise these rights, contact us at hello@hero-craft.com.

11) Exercising your rights

To make a request, email hello@hero-craft.com. We may ask for information to verify your identity and jurisdiction. If you use an authorized agent, we may require proof of authorization.

12) Children’s privacy

Our services are not directed to children under 13 (or the age of digital consent in your jurisdiction). We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will take appropriate steps.

13) Changes to this Policy

We may update this Policy to reflect legal, technical, or business developments. The “Last updated” date will change accordingly. If changes materially affect you, we will provide additional notice where required.

14) Contact

Hero-Craft
Email: hello@hero-craft.com